0203 581 5177
Make a referral

Referral and Assessment

Our referral and assessment process are designed to be responsive and personalised so we can find the right support to meet your needs. Our referral process includes:

Anyone can make a referral to us (with your consent), or directly from commissioners, social workers or local authorities by completing our referral form below. All referrals should always be accompanied by copies of recent CPA reports, risk assessment, psychiatric reports, discharge summaries, forensic reports, medical reports, and a social circumstances report and any other relevant information.

Referrals can be made online on this page, located below. You can also download our form here and email it to our referral Team.

Email: referrals@cognithan.com

Alternatively, you can call us on 020 3581 5177 and our friendly Team can assist you.

Once we receive your referral, we review it to determine if we may be able to meet your needs. If we offer the type of service you are looking for, we place you on the waiting list for a Screening. If we don’t offer the service or it does not look like we can meet your needs at this time, we will offer alternative resources.

Our referral Manager will contact you to explore your hopes and needs further. During the screening session, we review confidentiality and its limits and provide you with general information about the service you are seeking. We ask both general and specific questions to determine if we can meet your needs and what level of care and support you need.

Decision

Within 48 Hours of the screening assessment, you will be informed of the outcome of the pre-admission assessment. Once an offer of placement has been accepted, a transition period will be agreed. This gives the client a chance to visit the service, meet the Staff and to participate in a daily program and to develop a support plan for the first six months. An initial care plan and risk assessment will be completed prior to admission, including allocation of keyworker.

Eligibility Criteria

Our services are for people whose needs cannot be met in a locked hospital or cannot not leave alone. We provide a residential or supported living alternative for service users with high care needs, who meet the following criteria:

  • Are aged 18 years or older
  • Have been diagnosed with a severe and enduring mental illness or mild or moderate learning disabilities
  • Have Asperger's Syndrome and/or borderline personality disorders.
  • Have a mild to medium learning disability
  • Are under Section 117 aftercare
  • Are under a Community Treatment Order
  • Are willing to participate in and able to benefit from a rehabilitation programme
  • You have social care needs that cannot be met at Home or in a locked hospital.
  • Have on-going clinical support (GP, Psychologist, Psychiatrist, Community Mental Health Team).

Our Facilities

  • En-suite bedrooms
  • Outside space including ward garden and communal roof terrace
  • Therapy kitchen
  • Lounge and dining room
  • Quiet room
  • Outdoor exercise area
  • Separate laundry room
  • Therapy space including

How to make a Referral

Referrals to our services can be made by any health or social care professional from primary care, community mental health teams or hospital in-patient wards (typically from GPs, Care Co-ordinators and Psychiatrists).
Steps from referral to placement
If you wish to discuss potential referrals or find out more information about our services please contact us on our 24 Hours Referral Line: Tel: 0203 581 5177
Make a referral. Outside of normal office hours (evenings and weekends) please leave your name and contact details so that we can return your call. Alternatively email us at: referrals@cognithan.com

Placement Criteria

We accept service users who:

  • Are aged 18 years or older
  • Have been diagnosed with a severe and enduring mental illness or mild or moderate learning disabilities
  • Have Asperger’s Syndrome and/or borderline personality disorders.
  • Have a mild to medium learning disability
  • Are under Section 117 aftercare
  • Are under a Community Treatment Order
  • Are willing to participate in and able to benefit from a rehabilitation programme

Care Pathway

As part of our services, our care pathway has been designed that includes the clients and:

  • Provides important cultural input and social interaction with the client
  • Provides a one-to-one friendship and support to the client
  • Assists clients in strengthening their skills in areas of daily living activities, self-care, communication, social behavior through role modeling, mentoring and encouraging personal growth
  • Assists clients in cultural, recreational/vocational or educational interests of choice
  • Participates in the development and implementation of activities, programs and events

Referral Process

Our referral process includes:

  • Contact with the referring team and the client’s family (where applicable), carers, care co-ordinators and social worker.
  • Screening of all referrals by the admission team against the relevant admission criteria.
  • All referrals should always be accompanied by a fully completed referral form and must include copies of recent CPA reports, risk assessment, psychiatric reports, discharge summaries, forensic reports, medical reports and a social circumstances report and any other relevant information
  • If the client is suitable for the service, assessment will be arranged.
  • If the client is accepted, we liaise with you regarding Mental Health Act issues if required. An initial care plan and risk assessment will be completed prior to admission, including allocation of keyworker and named nurse.
  • Risk assessment is reviewed within the first four weeks of admission.

Once an offer of placement has been accepted, a transition period will be agreed. This gives the client a chance to visit the service, meet the Staff and to participate in a daily program and to develop a support plan for the first six months. The plan will set out measurable and achievable goals for the clients. Placement will be continuously reviewed during the first twelve weeks.